January 22, 2019

RGF Logo

Reference No: 329151

Permit No: 115/2018

The Responsible Gaming Foundation invites applications for the post of Operator (Call Centre) within the Responsible Gaming Foundation.

Job Type:

  • Full time

Location:

  • Birkirkara, Malta

Eligibility Criteria:

  • Preferably ‘O’ Level standard of education

Duties:

  • Being part of the RGF call centre team on a shift basis and receiving all incoming telephone calls from the public
  •  Referring incoming calls to professional bodies as and when necessary
  • Answering all enquiries and providing assistance as necessary to the public
  • Maintaining and updating a central database as regards to all calls received and action taken thereon
  • Maintaining records for statistical purposes
  • Assisting in public awareness programmes
  • Making photocopies and shredding documents
  • Scanning documents and saving on servers
  • Attending training courses and exhibitions both locally and abroad
  • Any other duties as directed by the General Manager and his/her representatives

Other remarks:
Parastatal

Profiles:

If multiple Education and Language Profiles are defined, please note that you must fit at least one of them, but not necessarily all.

  • Knowledgeable in the English Language
  • Knowledgeable in the Maltese Language

Please send a Covering Letter and a detailed CV on dorianne.a.attard@rgf.org.mt and/or send the documents by post at:

Call Centre Manager

Responsible Gaming Foundation

2nd Floor

Psaila Street

Birkirkara BKR9073

Closing Date: 31 January 2019

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