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The Foundation aims to create a broader awareness of the possible causes and consequences of excessive gambling and/or excessive gaming, to promote responsibility and provide the necessary support and advice to problem gamblers and/or problem gamers with their dependents in their recovery efforts.

NEWS

A decade of awareness and action | Għaxar snin ta' għarfien u azzjoni

RGF's article in the Sunday Times of Malta

A look at 2024 | Ħarsa lejn l-2024

RGF's article on IT-TORĊA

AI: A New Ally for RG | AI: Alleat Ġdid fil-Logħob tal-Azzard Responsabbli

News
About Us
Foundtion Backgrond

FOUNDATION'S BACKGROUND

The Responsible Gaming Foundation was founded on the 18th February 2014 by the then Parliamentary Secretary for Competitiveness and Economic Growth Edward Zammit Lewis and by the then Social Solidarity Minister Marie-Louise Coleiro Preca. The requirement for an independent Foundation emerged following the debate in Parliament on the amendments of the Lotteries and Other Games Act (Cap.438 of the Laws of Malta) to introduce regulations governing land-based gaming parlours. 

ABOUT US

OUR TEAM

As the Foundation continues to be absorbed by the Malta Gaming Authority, it remains important to acknowledge the valuable contributions of its employees throughout this transition. Strong teamwork, clear communication, and a shared commitment to service remain essential in ensuring continuity of support for all those who seek assistance.

Contact us at 

info@rgf.org.mt

 

BOARD MEMBERS

GETTING SUPPORT

Photo by Dev Asangbam on Unsplash

WELCOME

Below you can find the list of support services:

You can call the Supportline at 1777 or Appoġġ at 179 for free. Confidentiality is guaranteed; the caller can choose to remain anonymous. The Agents are available to provide advice and support. You can also contact MGA for assistance with self-exclusion or any other support.

SELF-EXCLUSION

Gamblers can self-exclude from casinos, gambling parlours and bingo halls, all licensed by the Malta Gaming Authority. Self-exclusion periods range from 6 months to 1 year, to an indefinite period, or to an auto-renewal option. According to the New Gaming Act, a medical certificate is still required if a gambler wants to self-exclude indefinitely, and a valid ID Card must always be presented. Also, one can consider blocking software to help those struggling with gambling addiction. BETBLOCKER and GAMBAN software can be easily downloaded and installed on various devices, including desktop computers, laptops, tablets and mobile phones. This blocking software is designed to restrict access to gambling sites and other online content that may trigger addictive behaviours.

ONE-TO-ONE SUPPORT

FSWS provides one-to-one support to problem gamblers through confidential guidance and practical assistance. The foundation offers personalised support, including emotional support, strategies for managing gambling behaviour, and referrals to specialised services. By creating a safe and non-judgmental environment, the FSWS ensures that individuals struggling with gambling addiction receive the necessary tools to regain control and make informed decisions about their well-being. Call 1777 or 179 to book an appointment today.

QUALITY SERVICE CHARTERS
(IN ENGLISH AND MALTESE)

REMINDER: Due to the current transitional operational change to the Malta Gaming Authority, certain services will be unavailable.


PLAYER PROTECTION

In this link from the Malta Gaming Authority's website, you can find information on Player Protection related to Responsible Gaming, Safer Gambling Tools and Responsible Gaming Policies, amongst others.

Other useful links:

New Gaming Act - Maltese

New Gaming Act - English

Gaming (Amendment) Act

Player Protection Regulations - English

Player Protection Regulations - Maltese

Player Protection Directive - English

Guidance Note on Gaming Devices and Amusement Machines - English

Unauthorized URLs - English

Player Charter

Gettng Help

OUR TEAM

The Responsible Gaming Foundation gives a lot of importance to all of the foundation’s employees. Teamwork ideology needs to be as effective as possible in order to provide the best service to those that request our help.

FAQs

FAQS

SUPPORTING ALTERNATIVES THROUGH CSR
- Voluntary Organisations

RGF Logo

The Foundation wants to make a positive impact on society. To this end, it makes social responsibility a top priority and collaborates closely with voluntary organisations to address this. VOs who would like to embark on a project with the main aim of undertaking activities other than gambling can apply for the CSR Programme. The amount can vary from €500 to €5,000 (excl. VAT), according to a decision by the board.

For more info, contact us at +356 21499030/1 or via email at csrp@rgf.org.mt

- Fund Distribution Policy (pdf): Fund Distribution Policy

- Funding Application Form (pdf): Funding Application Form 

Call GCSRP/2022/V7 - CLOSED

Call HCSRP/2023/V8 - CLOSED

Call ICSRP/2024/V9 - CLOSED

Call JCSRP/2025/V10 - CLOSED

Call KCSRP/2026/V11 - CLOSED (DUE TO CURRENT ABSORPTION TO THE MGA)

List of grants/sponsorships/donations from 2015 till 2025

Campaigns
Donations

DONATIONS

DUE TO THE CURRENT ABSORPTION PROCESS, WE ARE NOT ACCEPTING DONATIONS AT THIS STAGE

At the local and EU levels, between 0.5% and 2% of those using Gambling and iGaming services end up with some addiction. More awareness about responsible gambling and gaming needs to be fostered! 

Your donation today will go a long way in helping us prevent pathological gaming and gambling, support those who suffer from it and continue to lead the search for more preventative measures. Donate to support responsibility. 

Download the Donation Form HERE and remember to follow the GUIDELINES.

GET IN TOUCH

90/91, Second Floor, Psaila Street,
Birkirkara, BKR9073,Malta

Contact Us

CONTACT US

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